Northwest Wisconsin Community Services Agency, Inc.
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Programs and Services in Douglas County

(*when funds are available):


Free Store – Douglas Co.

Donated clothing and household items available to clients free of charge.  This is located at the main office location from 

Judicare – Ashland, Bayfield, Douglas, Iron and Price Counties

Assists in providing and processing applications for free legal services.  Applications are available at all office locations.

Memory Lane - Facilities  in Superior and Ashland

To improve the quality of life for older adults with Alzheimer’s or other forms of dementia by offering state certified adult day services committed to enhancing and maintaining self-respect, dignity, and maximum independence; and to offer respite to families and caregivers who are responsible for an adult in need of supervision and care.

Senior Center

NWCSA's Senior Center currently offers exercise, games, such as Smear, Cribbage and Bingo.  We have a computer room that is available whenever the center is open.  We have computer and Tai Chi classes at teh center through WITC. In addition we have craft classes, Wii bowling and a monthly newsletter. The Center offers holiday parties and other events.  Membership is not required to use the Senior Center.  Membership benefits include a discount on the building rental, discounts on classes and the monthly newsletter mailed to your home.

Tax Assistance Program

Households making less than $64,000/year may be eligible for free preparation of their federal and state tax  returns.  The Volunteer Income Tax Assistance program (VITA), implemented by the IRS, aids low and moderate income households with the completion of their tax returns.  

The eligibility guidelines include yearly income, complexity of return and filing status.  For further information concerning elgibility requirement and time and location of tax sites, please contact NWCSA at (715)392-5127. 

YMCA and SAHA Memberships

Income verification provided for individuals and families needing a six month membership at a reduced rate for the YMCA.   Income verification provided for families of youth who participate in hockey through the Harrington Memorial Fund to help pay SAHA registration fees.  For more information about SAHA visit . Applications are available at the main office location during normal business hours.


72 Hour Care – Douglas, Ashland, Bayfield Counties

*Provides food and shelter to homeless individuals and families for up to 72 hours.Homeless Prevention and Rapid Re-housig Program.

*Provides financial assistance to either prevent or to help those who are experiencing homelessness. Those who qualify for the rental assistance must be either homelss or facing eviction. Those who qualify for the utility assistance must be responsible for the utilities in their lease agreement and facing eviction, or unable to get housing due to an outstanding balance.

Solid Rock Safe Haven – Located in Superior

A homeless shelter for adult men that assists them in becoming self sufficient through finding suitable employment and a permanent residence.  The shelter also provides 3 meals per day, bed, laundry, phone and clothing for residents.

Food and Nutrition

Bread Table – Douglas County

Day old bread and a variety of other foods donated by local merchants available daily at the main office location during normal business hours and at the Solid Rock on weekends.

Farmer’s Market Vouchers – Douglas County

Provides participants of the WIC Program with vouchers for nutritional homegrown fruits, vegetables and herbs during the growing season.

Food Pantry – Douglas Co.

Households are provided with 3 to 5 days of food and other necessities.  Located at the main office drive-thru in the back parking lot, the food pantry is open Monday and Thursday from 9:00 a.m. – 11:30 a.m. 

Taste of the Month – Douglas County

Free samples and recipes for nutritious meals provided monthly in coordination with the UW-Extension Office.

Soup Kitchen & Community Garden – Located at the Solid Rock
Community lunch provided at noon and dinner provided at 5pm, Monday through Friday and 4-5 pm Saturday.

Women, Infant, Children (WIC) – Douglas Co.
Provides nutrition, education, food vouchers, smoking cessation, prenatal care and peer breast-feeding to pregnant and postpartum women with infants/children up to age 5.


Affordable Housing - Ashland, Bayfield, Douglas, Iron & Price Counties

Provides affordable non-subsidized rental units at a “capped rent” lower than the fair market rent.  Tenants must meet income guidelines.

Transitional Housing

Provides individuals and families with shelter and other extensive supportive services.

In accordance with Federal law and U.S. Department of Agriculture policy, this institution is prohibited froIm discriminating on the basis of race, color, national origin, sex, age, or disability. To file a complaint of discrimination, write USDA, Director, Office of Civil Rights, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410 or call (800) 795-3272 or (202) 720-6382 (TTY). USDA is an equal opportunity provider and employer.