Supportive Housing for Adults and Families

NWCSA Supportive Housing Program

NWCSA Supportive Housing Program is an intensive case management program for homeless families or single adults in need of services.  Clients must be single adults, or a single parent/two-parent unit with children to qualify for the program.

The program involves and/or provides the following:

  • A monthly service fee, based on 30% of the family’s monthly income.  A one-time deposit is required based on the amount of 1st month’s rent.  Heat and other utilities are included in the monthly fee with the exception of phone services.  The families also receive deductions based on how many children they have, any out-of-pocket child care expenses they pay, medical bills, or past debts that they need to pay off.
  • A once-per-month office meeting between case manager and family is required, and a once-per-month in-home meeting will take place.  At these meetings, issues pertinent to the individual family’s situation are addressed.  This may include mental health or substance abuse issues, parenting education, employment, child care, credit and debt management, and any social service involvement they may be required to do or may want to explore.  Unit inspections are conducted at the monthly in-home meeting.
  • Twice-per-month resident meetings include all transitional housing residents and the case manager.  Resident meetings consist of educational workshops, community speakers, and life skills training, including parenting education.   Residents are also required to attend a number of outside workshops and community events.  In addition, resident meetings are an opportunity to voice questions and concerns by both residents and the case manager.  Disputes between neighbors are mediated, general area resource material is given out, housing options are explored, and general budget issues are worked on.
  • Residents are required to pursue an active employment search.
  • Specific goals are set for each resident for the duration of their stay in transitional housing; the goals may be educational, vocational, or personal in nature.  For example, residents may get their GED or go to college, find higher-paying jobs, work out payment plans with debts, fines, and probation fees, or work on obtaining their driver’s license back if it has been suspended.
  • Self-help worksheets on basic life skills/other issues are completed by each resident on a weekly basis.  These worksheets/assignments are based on each family’s individual life skills needs.
  • Apartment furnishings are provided if we have them; we accept donated furniture and other household items from the public which are given to program participants while in the program.