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For everyone: Community Survey

Every client, every visit: Customer Satisfaction

Board Members, Partnering Agencies, Staff, Public Officials: Partners of NWCSA

Every three years our guiding document is a proud endeavor by Community Action Agencies since our inception nearly 60 years ago. This assessment is required by the Community Services Block Grant (CSBG) Act for all agencies that receive CSBG funds:

Section 676(b)(11), of the CSBG act states “…an assurance that the state will secure from each eligible entity in the state…a community action plan…that includes a community needs assessment for the community served, which may be coordinated with community needs assessments conducted for other programs…”